Buyer FAQ
Questions buyers ask before the first order. Answers describe a sample policy — this demo site does not accept real orders.
What is your minimum order quantity (MOQ)?
It depends on the part and the die. As a sample policy: 50–500 pieces per drawing for closed-die forgings, and from 10 pieces for rolled rings or open-die forgings.
Which drawing formats can you read?
2D PDF or DWG/DXF, and 3D STEP or IGES. If you only have a sample, we can measure it and send a drawing for your approval.
How long do samples take?
Typically 25–55 days including die manufacturing, depending on part size and complexity (demo values). Each product page shows a sample lead time.
Who pays for the forging die?
Tooling is quoted as a separate line. A common arrangement is that the buyer pays the die once and the die remains reserved for their parts.
Can you provide material test reports?
Yes, as a sample policy: mill certificates traceable to the heat number, plus hardness, dimensional and NDT reports as agreed in the order.
Do you accept third-party inspection?
Yes. Buyers can appoint an inspection company before shipment; we schedule it when the batch is ready.
How are forgings packed for export?
Rust-preventive oil or VCI film, then wooden cases, steel pallet boxes or cartons on pallets, depending on part weight and sea or air freight.
What payment terms do you offer?
A typical sample policy is a deposit with the order and the balance against shipping documents. Terms are agreed per contract.
Which incoterms can you quote?
EXW, FOB and CIF from a main Chinese port are typical; DAP on request (demo policy).
Is Fennock a real company?
No. Fennock Precision Forging is a fictional brand used to demonstrate an export website. No order placed through this site will be produced or shipped.
Have a drawing? Send it for a demo quotation.
Share your drawing, material, annual quantity and target market. On a real factory site this is where the inquiry goes straight to the sales engineer. On this demo site, nothing is produced or sold.